We manage technical service requests with a well-defined process​:

• Worldwide ticketing system
• Remote support​ of central team
• On-site support by field service engineers and specialists

Machines' control systems record their downtime. Visual interface with a QR Code gives the technical team important information regarding breakdowns and help the central team to provide the most effective solution to production issues.

Our high skilled logistics specialists can handle all kinds of worldwide relocations, minimizing machines downtime. Furthermore, we offer refurbishment services for your current machines, significantly extending their lifespan, maximizing your return on investment and reducing the need for frequent replacements. Our refurbishing processes incorporate the latest technological advancements, such as automation and digital controls, enabling greater efficiency and competitiveness in your manufacturing processes.

We have an extensive network of spare parts logistics hubs that guarantee availability worldwide. Our original components, guaranteed by OCTA, are manufactured using top-tier production methods and rigorous quality controls.

Progressive find dies and toolsets contain micro-components that require ongoing maintenance and review to ensure efficient production. We help you perform continuous maintenance by supplying new fin dies and toolsets, refurbishing existing ones and replacing individual parts when necessary.

Our customers can choose from various available modules to create a training course that best suits their needs. Whether at our facilities or on site, our professional trainers offer support by providing both training in the field and customized programs.